Privacy Policy
Last Updated: 16 Oct, 2023
Ezay (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services, mobile application, and website (“Services”).
By using our Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personally identifiable information, such as:
• Contact Information: Name, email address, phone number, and address.
• Account Information: Username, password, and profile details.
• Payment Information: Billing address, payment method details (e.g., credit card information), and transaction history.
b. Non-Personal Information
We may collect non-identifiable information about your use of our Services, such as:
• Device information (device model, operating system, and unique device identifiers).
• Browsing information (IP address, browser type, and browsing actions).
• Usage information (pages visited, clicks, and features accessed).
c. Location Information
We may collect location data to provide location-based services, such as nearby offers, accurate delivery, and location verification.
2. How We Use Your Information
Ezay may use the information collected for various purposes, including:
• Providing and Improving Services: To operate and maintain our Services, including processing transactions, managing accounts, and providing customer support.
• Personalization: To personalize your experience on our platform and offer products or features that are relevant to you.
• Communications: To send promotional information, updates, security alerts, and support-related messages.
• Analytics and Research: To analyze usage patterns, improve our Services, and develop new features.
• Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Your Information
We may share your information under the following circumstances:
• With Service Providers: We may share information with third-party vendors to perform tasks on our behalf (e.g., payment processing, delivery logistics).
• With Business Partners: We may share information with business partners as part of our business collaborations, provided they comply with privacy obligations.
• For Legal Reasons: We may disclose information if required by law, or in response to legal requests such as subpoenas or court orders.
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
4. Your Choices and Rights
You have the following rights regarding your personal information:
• Access and Update: You can access and update your personal information through your account settings.
• Delete Your Information: You may request that we delete your personal information, subject to certain legal requirements.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in each message.
5. Security of Your Information
We take reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so we cannot guarantee absolute security.
6. Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@ezaymyanmar.com
Address: 216/1, Zewasoe Street, South Okkalapa Township, Yangon, Myanmar